Client said:
We are looking to rent a car in Bath from 16 June returnng to Heathrow on 26 June. The website implies there is nothing available - is this correct
Support said:
I first have a look of what you saw, one moment please. The problem is the pick up day...Sunday. When you choose Saturday at for example 11:00am cars are shown. Sunday all car hire suppliers are closed
Client said:
the website implies you use Europcar but says there is nothing available but Europcars site says there is cars avaiable. Both sites say you are open on a Sunday but is this not the case?
Support said:
What matters is if cars are shown or not. If NO cars are shown, pick up is not possible based on your search criteria or the pick up location is not open. When cars are shown, like on saturday, they are available, the website is real time.
Client said:
If we have to book a car for the day prior and leave outside our hotel overnight what is the latest we can pick up on Saturday 15th June instead?
Support said:
I'll sent you an email quote of my search
Client said:
ok thanks. We will try to book that time instead. We were just trying to avoid having car unused for the day and of course avoid parking charges!
Support said:
I understand
Client said:
THanks and we will have a look at the quote you are sending
Support said:
What type of car are you interested in?
Client said:
Were looking at automatic compact car (Opel Astra or similar size as only two of us)
Support said:
I have sent the quote. Follow the link, from there you can change/adjust if you want or choose another car, dates and times are correct for you inserted now.
Support said:
This is what Europcar say about additional driver (for Opel Astra of the email quote):-
Client said:
we would need to add a second driver of course - pleaase could you tell us how much for this as well.
Support said:
Additional driver
Maximum additional drivers: 8. 12 GBP per day. Maximum 120 GBP. Includes 20% tax; On request
Support said:
It differ per supplier, you can find this information under "IMPORTANT INFORMATION' then look under "DRIVER". You can add it at STEP3 of the online booking process.
Client said:
Thank you so much for all your help
Client said:
Many thanks again. Regards from New Zealand
Support said:
Haha, thank you very much. Your welcome
