Recordrentacar
Lisbon - Airport, Portugal
Pick-up type:
Shuttle Bus
Directions to desk
At the arrivals hall please proceed to exit number 2 in front of the taxis area, follow the exterior corridor on the right hand side until the shuttle Stop Location that is in front of the exit nr 4. Cross the road and wait next to the green Aerobus stop. There you will see our shuttle bus, a free service that will take you in comfort from the terminal to our office in less than 5 minutes. After landing call us on this number to avoid waiting times: + 351 910 655 655.
Supplier details
Address
Rua Prof. Henrique de Barros 11, 2685-338 Prior Velho, Lisbon
Opening Hours
| Sun | 07:00 - 23:00 |
| Mon | 07:00 - 23:00 |
| Tue | 07:00 - 23:00 |
| Wed | 07:00 - 23:00 |
| Thu | 07:00 - 23:00 |
| Fri | 07:00 - 23:00 |
| Sat | 07:00 - 23:00 |
Useful Information
Drivers Age
25 to 69 Years
Young Drivers Age: 21 to 24 Years Charge 7 EUR per Day Maximum 84 EUR (Excludes Tax)
Younger Drivers Age: 19 to 20 Years Charge 9 EUR per Day Maximum 108 EUR (Excludes Tax)
Senior Drivers Age: 70 to 99 Years Charge 7 EUR per Day Maximum 84 EUR (Excludes Tax)
Customers who fall outside the age limitations will not be able to rent a car unless there is a young or senior driver fee specified in this section. Please note that, if applicable, this fee will be included in the rental price and will be payable on arrival at the rental desk in the local currency.
Travel Restrictions
Cross Border only to Spain & Gibraltar.
Price per day €15.
Minimum price €30.
Maximum per rental €150.
Cancellation and no-show policy
What is your cancellation policy for fully prepaid or part-paid bookings?
1 - If you cancel 48 hours prior to your pick-up, you will be refunded in full.
2 - If you cancel less than 48 hours in advance of pick-up, you'll receive a refund minus EUR95. If your online payment is less than EUR95, no refund will be made for your car rental booking.
3 - If your booking is made less than 48 hours before pick-up, the cancellation policy will automatically apply to your booking.
4 - All cancellations should be made on our online portal and not with the car rental agent. Should you agree to cancel directly with the car rental agent on arrival, you must also inform us of this change to your booking.
5 - Amending your booking or cancelling optional extras may not be possible less than 48 hours before pick-up.
If you purchased our Damage Refund Insurance product and have since decided to cancel your car rental booking, the Damage Refund Insurance will be cancelled automatically.
If you wish to amend or rearrange your booking, the Damage Refund Insurance will initially be cancelled. We will, however, automatically create a new policy for your new booking.
In both cases you will receive an email to confirm the cancellation at the email address you have provided during the online booking process.
Please be aware that if you cancel your insurance policy less than 24 hours before the start of your car rental agreement, no refund for insurance will be granted.
What is a no-show?
A 'no-show' occurs for the following reasons:
1 - You didn't inform us about your cancellation prior to your pick-up time.
2 - You failed to pick up the car at the arranged time and date.
3 - You failed to provide the documentation that's required to pick up the car.
4 - You failed to provide a credit card in the main driver's name with enough available funds on it.
In the event of any of the above, no refunds will be made to you.
The car rental company reserves the right to refuse a car if you fail to arrive on time with all necessary documentation and a credit card with enough available funds for the car's security deposit. In such a case, unless the car hire has been cancelled at least 48 hours in advance, you will not be entitled to a refund.
