Useful Information

Payment

STANDARD RENTAL QUALIFICATIONS

Non-Local renters (DL address must be more than 150 miles from rental location) may rent using the following method(s) of payment and must meet all standard rental qualifications, including -

1. Must produce a Major Credit Card or Debit Card (Please see the Debit Card section below for requirements).

2. Must produce a Drivers License bearing the same name as is on the card.

3. Credit Card/Debit Card and Drivers License must be presented at the rental counter at the time of pick up.

Local renters (who have an address within 150 miles of rental location) may NOT use a Debit Card, and must meet all standard rental qualifications, including -

1. Must produce a Major Credit Card.

2. Must produce a Drivers License bearing the same name as is on the card.

3. Credit Card and Drivers License must be presented at the rental counter at time of pick up.

MAJOR CREDIT CARDS

1. The credit card must have the available funds for the estimated amount of rental charges, plus a deposit of USD/150.00.

NOTE - Local renters in Chicago, Ft. Lauderdale, Ft. Myers, Las Vegas, Miami, Oakland, Orlando, San Francisco, San Jose, Salt Lake City, and Tampa must have available funds for the estimated amount of rental charges plus a security deposit of USD/500.00 when renting Economy, Compact, Mid-Size, Standard and Full Size car classifications.. All other car classifications must have available funds for the estimated amount of rental charges plus a security deposit of USD/1,000.00.

2. Unused funds will be returned through the credit card processor after the vehicle is returned. Due to bank processing, a return of funds can take between 2 to 5 business days to appear in the Customers account when using this form of payment.

3. The address stated on the Renters valid Drivers License will be referenced to determine the Renters primary residence.

4. We do NOT accept miniature key tag-style credit cards.

DEBIT CARDS

Please see separate DEBIT CARD policy below.

CASH PAYMENTS AT TIME OF RENTAL FOR INTERNATIONAL CUSTOMERS ONLY

Note - This policy is held company-wide: with the exclusions of Oakland and Phoenix, who do NOT rent with cash as a rental qualifier at time of rental for International Customers only.

Documents Needed (must be presented at the rental counter at time of pick up):

1. Valid Passport From Country of Origin

2. International License

3. License From Country of Origin

4. Airline Itinerary Return Confirmation

The International Customer also must satisfy the following conditions:

1. Customer must have a reservation (no walk-ins).

2. They may only rent Economy through Full-Size vehicles.

3. Must present a current valid Passport from a country other than the United States.

4. Must present a valid International License along with a current valid license from the same country as passport.

5. Must present a returning airline itinerary with confirmation of a return travel date.

6. The vehicle must be returned prior to the return date and time of departure as stated on flight confirmation itinerary.

7. In U.S. currency, leave a cash deposit of USD/250.00 plus the estimated amount of rental charges. Unused funds will be refunded by check and sent within 14 days of car return.

8. A U.S.contact phone number (i.e., an operating phone) to be contacted in case of an emergency while the vehicle is on rent.

PREPAID CARDS

Prepaid Credit Cards from any card supplier are NOT accepted as a form of payment at time of rental.

PAYMENT AT CAR RETURN

Major Credit cards, Debit cards, prepaid American Express/Visa/MasterCard, and cash always accepted as payment upon return.

SHUTTLE

From Baggage Claim take an elevator or escalator to the Main Terminal SkyConnect Station. The train will take you directly to the Car Rental Center.

Insurance

Optional Insurance is not required to rent a vehicle. Details available at rental counter.

Loss Damage Waiver (LDW): FOX offers to all renters LDW, Loss Damage Waiver, which for an additional daily charge relieves the renter of all financial responsibility for the loss of, or damage to the rental car, as long as the vehicle is used in accordance with the terms of the Rental Agreement. Cost - USD/11.00 to USD/32.99 per rental day depending on vehicle type and rental location.

Rental Liability Insurance (RLI): Primary insurance protecting you against claims made by a third party for bodily injury and/or property damage sustained while operating the rental vehicle, up to the required financial responsibility limits of the state in which the vehicle is rented. RLI does not cover all situations that may arise while operating a rental vehicle. The renter is financially responsible for all damages not covered under the liability policy including, but not limited to, the FOX rental vehicles full value. Costs for RLI coverage vary by state

Supplemental Liability Insurance (SLI): Provides coverage for third-party automobile claims for the difference between the primary liability limits provided under the renters own personal policy and a maximum combined single limit of one million dollars for bodily injury and/or property damage but does not cover all situations that may arise while operating a rental vehicle. Costs for SLI coverage varies by state

Personal Accident/Personal Effects Protection (PAC): Personal Accident Coverage provides an accidental death and accidental medical expense benefit to the renter and their passenger(s). The death and medical expense benefit will both pay in addition to any other coverage that might be applicable to the renter or passengers. Personal Effects Coverage offers limited protection against damage to personal effects owned by the renter, as well as immediate family members of the renter, who permanently reside in the renters household and are traveling with the renter. Cost - USD/3.34 to USD/4.99 per rental day, depending on the rental location.

Roadside Service Assistance Program (RSA): If you purchase our Roadside Service Assistance (RSA) we will waive all or a portion of the cost of a roadside assistance service call up to the amount of USD/400.00 per incident. You may purchase RSA at USD/6.49 per rental day at all FOX corporate locations. Benefits include emergency road service towing (within 25 miles of occurrence), winching, jump start, flat tire change, lockout service, and emergency fuel delivery (up to two gallons). Some restrictions apply ask for a copy of an RSA brochure at the rental counter.

Mexico Insurance: FOX offers the purchase of insurance for your vehicle when driving in Mexico, which is only available on economy- through full-sized vehicles.. Mexico insurance can be purchased at the time of rental prior to entering Mexico at the following corporate locations: Los Angeles, Ontario, Orange County, San Diego or Phoenix. Coverage applies only in Mexico cities/states closest to the California and Arizona borders. Rates start at USD/31.00 per 24-hour day including tax. All other vehicles are not permitted to travel into Mexico.