Useful Information

Drivers Age

24 to 74 Years

Customers who fall outside the age limitations will not be able to rent a car unless there is a young or senior driver fee specified in this section. Please note that, if applicable, this fee will be included in the rental price and will be payable on arrival at the rental desk in the local currency.

Travel Restrictions

TRAVEL OUTSIDE GREECE is not allowed. A penalty fee with a minimum amount of 20.000 euros plus VAT plus airport fees will be charged to those travelling without permission

Travelling with the Ferry - Allowed only with a written authorization from Europcar Greece at the time of pick up. Total cost is 25 EURO per direction plus VAT plus airport fees. This product is not valid for cross border rentals. If the return location is different than the pick up location, the one way charges will apply on top of the Transportation via FERRY costs. The vehicle without the written authorization of Europcar is not covered for any damages or loss during the time that remains on a ship.

Written authorization is added to the rental agreement at the time of pick up and after the payment fee.

For more information and permission please contact the rental desk directly. Charges and terms and conditions apply. You must seek authorisation from the Europcar rental office as all travel is subject to the authorisation of Europcar Greece.

Cancellation and no-show policy

What is your cancellation policy for fully prepaid or part-paid bookings?

1 - If you cancel 48 hours prior to your pick-up, you will be refunded in full.

2 - If you cancel less than 48 hours in advance of pick-up, you'll receive a refund minus GBP85. If your online payment is less than GBP85, no refund will be made for your car rental booking.

3 - If your booking is made less than 48 hours before pick-up, the cancellation policy will automatically apply to your booking.

4 - All cancellations should be made online via the Manage Booking page prior to the scheduled pick-up time and not with the car rental provider.

5 - You can make any changes to your booking up to 48 hours before pick-up, with no additional charge, however, live pricing will apply. If you amend your booking less than 48 hours in advance of pick-up, the amount you currently paid will be carried over to your new booking minus a late change fee of GBP45.00. If you have paid less than GBP45.00, no amount will be carried over to your new booking.

6 - If you cancel your booking less than 48 hours before pick-up you will be charged a cancellation fee of GBP85. If you have paid less than GBP85, you will not be charged more than you currently paid.

If you purchased our Damage Refund Insurance product and have since decided to cancel your car rental booking, the Damage Refund Insurance will be cancelled automatically.

If you wish to amend or rearrange your booking, the Damage Refund Insurance will initially be cancelled. We will, however, automatically create a new policy for your new booking.

In both cases you will receive an email to confirm the cancellation at the email address you have provided during the online booking process.

Please be aware that if you cancel your insurance policy less than 24 hours before the start of your car rental agreement, no refund for insurance will be granted.

What is a no-show?

A 'no-show' occurs for the following reasons:

1 - You didn't inform us about your cancellation prior to your pick-up time.

2 - You failed to pick up the car at the arranged time and date.

3 - You failed to provide the documentation that's required to pick up the car.

4 - You failed to provide a credit card in the main driver's name with enough available funds on it.

In the event of any of the above, no refunds will be made to you.

The car rental company reserves the right to refuse a car if you fail to arrive on time with all necessary documentation and a credit card with enough available funds for the car's security deposit. In such a case, unless the car hire has been cancelled at least 48 hours in advance, you will not be entitled to a refund.