Useful Information

Drivers Age

19 to 99 Years

Customers who fall outside the age limitations will not be able to rent a car unless there is a young or senior driver fee specified in this section. Please note that, if applicable, this fee will be included in the rental price and will be payable on arrival at the rental desk in the local currency.

Travel Restrictions

"In general you can take the vehicle out of the country of rental into all western Europe countries (no one way rentals).

If you buy Travel East cover, you may also take our vehicle only from car groups A + H to:

Czech Republic (CZ), Hungary (H), Poland (PL), and Slovak Republic (SK).

How much does it cost?

You can expect to pay between CHF 39.00 and CHF 52.00 a day. If you rent the vehicle for more than 10 days, you’ll only be charged for a maximum of 10 days and get cover for the duration of your rental, up to 28 days."

"If you are EU resident and drive a vehicle with Swiss registration and number plate, you are only allowed to drive the vehicle in Switzerland and Liechtenstein. You must not take the vehicle into the EU, except for the purpose of directly returning to your place of residence in the EU, which must be stated on your rental agreement. You must pay for all damages and costs we incur as a result of you or any Additional Driver not complying with this obligation including payable customs, tax charges and loss of use, if you or an additional driver gets detained at Customs. Please note, that a breach of customs regulations may result in criminal charges against you or your Additional Driver. If you plan to travel cross-border into the EU, please let us know at the time of booking, so that we can choose the right vehicle for you.

Entries to Croatia (HR) and Slovenia (SLO) are not allowed for vehicles from car group I.

Porsche vehicles may only be driven in Switzerland (CH), Germany (D), France (F), Monaco (MC) and Austria (A). "

"Entries to Croatia (HR) and Slovenia (SLO) are not allowed for vehicles from car group I.

You are not allowed to use the vehicle in Albania (AL), Armenia (AM), Azerbaijan (AZ), Bulgaria (BG), Bosnia and Herzegovina (BIH), Belarus (BY), Cyprus (CY), Czech Republic (CZ), Estonia (EST), Georgia (GE), Greece (GR), Hungary (H), Iceland (IS), Kazakhstan (KZ), Kosovo (RKS), Latvia (LV), Lithuania (LT), Malta (M), Macedonia (MK), Moldavia (MD), Montenegro (MNE), Poland (PL), Romania (RO), Russia (RUS), Slovakia (SK), Serbia (SRB), Turkey (TR), Ukraine (UA) and any country outside continental Europe.

Also not allowed: Balearic Islands, Canaries, Corsica, Crete, Sardinia"

The vehicle can be transported on a ferry but the vehicle is not covered on the ferry.

Cancellation and no-show policy

What is your cancellation policy for fully prepaid or part-paid bookings?

1 - If you cancel 48 hours prior to your pick-up, you will be refunded in full.

2 - If you cancel less than 48 hours in advance of pick-up, you'll receive a refund minus EUR95. If your online payment is less than EUR95, no refund will be made for your car rental booking.

3 - If your booking is made less than 48 hours before pick-up, the cancellation policy will automatically apply to your booking.

4 - All cancellations should be made online via the Manage Booking page prior to the scheduled pick-up time and not with the car rental provider.

5 - You can make any changes to your booking up to 48 hours before pick-up, with no additional charge, however, live pricing will apply. If you amend your booking less than 48 hours in advance of pick-up, the amount you currently paid will be carried over to your new booking minus a late change fee of EUR50.00. If you have paid less than EUR50.00, no amount will be carried over to your new booking.

6 - If you cancel your booking less than 48 hours before pick-up you will be charged a cancellation fee of EUR95. If you have paid less than EUR95, you will not be charged more than you currently paid.

If you purchased our Damage Refund Insurance product and have since decided to cancel your car rental booking, the Damage Refund Insurance will be cancelled automatically.

If you wish to amend or rearrange your booking, the Damage Refund Insurance will initially be cancelled. We will, however, automatically create a new policy for your new booking.

In both cases you will receive an email to confirm the cancellation at the email address you have provided during the online booking process.

Please be aware that if you cancel your insurance policy less than 24 hours before the start of your car rental agreement, no refund for insurance will be granted.

What is a no-show?

A 'no-show' occurs for the following reasons:

1 - You didn't inform us about your cancellation prior to your pick-up time.

2 - You failed to pick up the car at the arranged time and date.

3 - You failed to provide the documentation that's required to pick up the car.

4 - You failed to provide a credit card in the main driver's name with enough available funds on it.

In the event of any of the above, no refunds will be made to you.

The car rental company reserves the right to refuse a car if you fail to arrive on time with all necessary documentation and a credit card with enough available funds for the car's security deposit. In such a case, unless the car hire has been cancelled at least 48 hours in advance, you will not be entitled to a refund.