Buchbinder Rent A Car
Hamburg - Airport, Germany
Pick-up type:
Terminal rental counter and pick-up
Directions to desk
Terminal 1- Clients: please leave Terminal 1 and adjourn to the Buchbinder counter in Terminal 2, Arrival (Car Rental Area) Terminal 2- Clients: please find the Buchbinder counter in Terminal 2, Arrival (Car Rental Area)
Supplier details
Address
Terminal 2, Arrival , Flughafenstr 1-3, Hamburg, 22335
Opening Hours
| Sun | 06:00 - 23:00 |
| Mon | 06:00 - 23:00 |
| Tue | 06:00 - 23:00 |
| Wed | 06:00 - 23:00 |
| Thu | 06:00 - 23:00 |
| Fri | 06:00 - 23:00 |
| Sat | 06:00 - 23:00 |
Useful Information
Driver's age
25 to 99 years.
Young driver's age: 21 to 24 years. Charge 10 EUR per day. Maximum 100 EUR. Includes 19% tax
Customers who fall outside the age limitations will not be able to hire a car unless there is a young or senior driver fee specified in this section. Please note that if applicable, this fee will be included in the rental price and will be payable on arrival at the rental desk in the local currency.
Travel Restrictions
Cars may be taken into the following countries (Allowed countries: Austria, Hungary, Slovakia, Italy, Croatia, Slovenia, Switzerland, Liechtenstein, France, Spain, Portugal, Andorra, Monaco, Luxembourg, Belgium, Netherlands, Denmark, Norway, Sweden, Finland, United Kingdom, Ireland, Czech Republic, Poland). For restrictions, please see below.
A Cross Border Fee of Eur 10,00 (incl. VAT) per rental applies for driving into Austria, Switzerland, Italy, Liechtenstein, France, Netherlands, Belgium, Luxembourg and Denmark. Information must be provided in advance.
Local cross border fee is Eur 20,00 incl. VAT.
For all other allowed countries except Austria, Switzerland, Italy, Liechtenstein, France, Netherlands, Belgium, Luxembourg and Denmark a fee of Eur 45,00 (incl. VAT) per rental applies and the deposit held on the renter´s credit card can be up to Eur 2.000
Restrictions:
Car groups L***, P*** and X*** are allowed only into the following countries: Austria, Switzerland, Italy, Liechtenstein, France, Netherlands, Belgium, Luxembourg and Denmark. A prior confirmation of Buchbinder is required. Local cross border fee of Eur 20,00 will be charged if Buchbinder has not been informed about planned cross border travel to Austria, Switzerland, Italy, Liechtenstein, France, Netherlands, Belgium, Luxembourg or Denmark
Cancellation and no-show policy
What is your cancellation policy for fully prepaid or part-paid bookings?
1 - If you cancel 24 hours prior to your pick-up, you will be refunded in full.
2 - If you cancel less than 24 hours in advance of pick-up, you will receive a refund minus EUR50. If your online payment is less than EUR50, no refund will be made for your car hire booking.
3 - If your booking is made less than 24 hours before pick up, the cancellation policy will automatically apply to your booking.
4 - All cancellations should be made on our online portal and not with the car hire agent. Should you agree to cancel directly with the car hire agent on arrival, you must also inform us of this change to your booking.
5 - Amending your booking or cancelling optional extras may not be possible less than 24 hours before pick up.
If you purchased our Damage Refund Insurance product and have since decided to cancel your car rental booking, the Damage Refund Insurance will be cancelled automatically.
If you wish to amend or rearrange your booking, the Damage Refund Insurance will initially be cancelled. We will, however, automatically create a new policy for your new booking.
In both cases you will receive an email to confirm the cancellation at the email address you have provided during the online booking process.
Please be aware that if you cancel your insurance policy less than 24 hours before the start of your car hire agreement, no refund for insurance will be granted.
What is a no-show?
A 'no-show' occurs for the following reasons:
1 - You didn't inform us about your cancellation prior to your pick-up time.
2 - You failed to pick up the car at the arranged time and date.
3 - You failed to provide the documentation that's required to pick up the car.
4 - You failed to provide a credit card in the main driver's name with enough available funds on it.
In the event of any of the above, no refunds will be made to you.
The car hire company reserves the right to refuse a car if you fail to arrive on time with all necessary documentation and a credit card with enough available funds for the car's security deposit. In such a case, unless the car hire has been cancelled at least 24 hours in advance, you will not be entitled to a refund.
